公司简介
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin, Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users. Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit
www.google.com/jobs.
Position 1 (Eligible for all majors, multiple openings):
Advertising Operations Associate - Beijing
This position is based in Beijing, China.
The area: Online Operations
Google's world-class Advertising Operations team aims to provide the optimal client service experience to Google advertisers. The team assists in the technical sales and support of Google's targeted advertising solutions, thereby helping the Advertising Sales team drive business revenue growth across a variety of verticals and regions where Google does business.
The role: Advertising Operations Associate
As an Advertising Operations Associate, you help the OSO team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting.
Responsibilities:
- Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
- Manage customer inquiries by phone, e-mail, and/or live chat.
- Collaborate with Specialists, Engineers, and Product team members on new feature development.
- Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
- Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.
Requirements:
- BA/BSc degree or equivalent with a strong academic record.
- Demonstrable experience in customer support, account management (direct and/or offline), marketing (product direct and/or offline), marketing project management, or consulting.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Fluency in written and spoken English or Korean.
How to apply:
Position 2:
Associate, Maps Quality - Beijing
This position is based in Beijing, China.
The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.
The role: Associate, Maps Quality
As a Maps Quality Associate, you will be responsible for protecting the integrity of Google Maps by investigating questionable business practices and misuse of the Local Business Center and other Maps applications. You subscribe to a "user-first" philosophy and you are interested about improving Google's user experience and product integrity. You are comfortable navigating ambiguity, thrive in a fast-paced environment, and can effectively harness your analytical skills and innovative ideas to drive tool development and process improvements.
Responsibilities:
- Investigate Maps quality issues, identify product vulnerabilities, and recommend strategy adjustments based on market trends and patterns
- Collaborate with cross-functional groups such as Engineering and Product to enhance tools, improve process efficiency, and develop analytical techniques
- Innovate and implement large-scale quality improvements to Google Maps
- Design and lead cross-functional projects within Google
- Become an expert in Maps quality and educate users on best practices for Google products such as the Local Business Center
Requirements:
- BA/BS degree preferred with a strong academic record
- At least 1 year of experience, or a new graduate with a successful track record
- Experience at an Internet company or in a web-research related role a plus, but not required
- Strong project management skills and ability to multi-task
- Familiarity with typical web practices and internet culture
How to apply:
Position 3:
Ads/Apps Quality Strategist - Beijing
This position is based in Beijing, China.
Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We're driven by Google's mission to organise the world's information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences or the next big application that will change the world, then this might be a perfect fit for you.
The role: Ads/Apps Quality Strategist
As a Search Quality Evaluator, you have the opportunity to make a significant and direct impact on the quality of Google’s search results through search quality evaluation. You will be working on the cutting edge of search and the forefront of the web ensuring quality information is provided to millions of internet users, and you will be expected to keep pace with constant change in a fast-paced work environment, bringing innovative ideas to improve access to relevant information on the web. You are a web-savvy individual who is a take-charge team player, as well as a quick learner and passionate about providing a better search experience for Google users.
Responsibilities:
- Project manage cross-functional teams to make large-scale quality improvements to ads/apps.
- Help scope and develop tools to automate and optimize process workflow.
- Lead special projects and cross-functional initiatives within Google.
- Communication with advertisers about ads/apps quality and policies.
Requirements:
- BA/BS degree (MA degree a plus).
- Related experience in an Internet company (web research a plus).
- Fundamental understanding of HTML and JavaScript and familiarity with typical web practices.
- Familiarity with internet advertising and Google's consumer products.
- Excellent written and verbal communication skills.
How to apply:
Position 4:
Search Quality Evaluator - Beijing
This position is based in Beijing, China.
Simply put, Google engineers make computers do amazing things. Populated by extraordinarily creative, motivated and talented people, our Engineering team gets excited by developing new applications that really make a difference and are used by millions of people. We're driven by Google's mission to organise the world's information and make it universally accessible and useful. If you seek to tackle such challenges as building a highly scalable computing infrastructure, novel storage systems, innovative user experiences or the next big application that will change the world, then this might be a perfect fit for you.
The role: Search Quality Evaluator
As a Search Quality Evaluator, you have the opportunity to make a significant and direct impact on the quality of Google’s search results through search quality evaluation. You will be working on the cutting edge of search and the forefront of the web ensuring quality information is provided to millions of internet users, and you will be expected to keep pace with constant change in a fast-paced work environment, bringing innovative ideas to improve access to relevant information on the web. You are a web-savvy individual who is a take-charge team player, as well as a quick learner and have a penchant for providing a better search experience for Google users.
Responsibilities:
- Project manage cross-functional teams to make large-scale quality improvements to ads/apps.
- Help scope and develop tools to automate and optimize process workflow.
- Lead special projects and cross-functional initiatives within Google.
- Communication with advertisers about ads/apps quality and policies.
Requirements:
- BA/BS degree preferred (MA degree a plus).
- Related experience in an Internet company (web research a plus).
- Fundamental understanding of HTML and JavaScript and familiarity with typical web practices.
- Familiarity with internet advertising and Google's consumer products.
- Excellent written and verbal communication skills.
How to apply:
